Support Packages

Choose the Support Packages that's right for your business.

Support Package
Lite
Basic
Standard
Professional
Enterprise

Email Support

Initial Response Time
2 business days
1 business day
1 business day
4 hours
4 hours

Phone Support
 
 
3 incidents
5 incidents
10 incidents

24/7 Emergency Support

Phone Support
1 year 
1 year 
6 months
6 months
6 months

Price
$95
$185
from $435
from $1125
from $1365

* You cannot downgrade your support service plan before the end of each term.

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