With SymbioWare, you can assure the quality of your critical business software before it is put into production, and monitor your customer experience and your business execution in production. 

It is about your peace of mind.  It is about your company's bottom line.
Read below how we can help your Development and Testing, IT Operations, and Business Owners.

Do you manage your own application and Web development and operations, or have your storefront pre-packaged and hosted by a third party hosting provider? In either case your business depends on the agility, functional consistency, and performance of your customer-facing and internal applications and systems. With SymbioTeam for e-Retailers, you can:

• Increase agility and remove risk from your software and Web release cycles
• Know your customer experience in real time; ensure continuity of your business
• Validate and audit the transactional correctness from the Web to the back end

SymbioTeam robots, our automated test scripts, never get tired or frustrated, and will always stay loyal. They don't make mistakes and are always consistent. They can be deployed locally, or globally on our cloud servers, to measure your system's performance across different geographies. They are always at your service.

SymbioWare helps assuring the quality of your critical business software before it is put into production.

As your on-line customer-facing interfaces become richer, and your back room systems are more integrated and dependent on 3-rd party relationships, applications and Web sites that you maintain are increasingly complex. Your systems are more interconnected and mutually-dependent. Every time you introduce a new feature, you need to run an extensive cycle of functional and regression testing to mitigate that complexity.

• What if you could speed up and shorten your release cycle to keep up with your business needs?
• What if you could run your complete regression test in a repeatable and fully-automated way?
• What if you could keep track of the progress of your testing, report and analyze the critical milestones, and notify the right teams when tests fail?

Through broad and deep automation, SymbioTeam's helps remove risk and uncertainty from of your entire application and Web testing.

With SymbioWare you will have peace of mind that your critical revenue generating functions are always available and high performing, and your customers are getting the quality of service they expect.

As the competition in e-commerce space increasing, barriers of entry are lowering, margins are getting thinner, and the customer's loyalty weakens. Assuring the best customer experience and maintaining the highest efficiency of your operations are both critical contributing success factors.

• What if you could know exactly what your customers see and feel when they interact with your portal?
• What if you could be notified if your critical user-facing function is not available, slow, or functions incorrectly?
• What if you could monitor the responsiveness of your partner interfaces or your own SLAs with them?

Your on-line business relies on such critical processes as user login, user signup, shopping cart, payments, product look-up, and other. With SymbioWare, you will know that at every moment in time, these processes are available to your customers. By executing scheduled critical functions on behalf of "synthetic" users, you will know exactly what the real users feel. Not only you will be able to monitor the performance of user-facing functions, but you will also see exactly what your customers see. Powerful reporting and notification functionality of SymbioTeam will report the completion time of each user action, will capture every Web page or a pop-up, and record every error message returned to the users.

SymbioWare can help you to assure the correct processing of every business transaction by continuously verifying the results of simulated "real user" interactions with your environment.

Assuring the functional correctness of your application software is only the first step to operational and business excellence. What comes next is your ability to validate the business rules execution, confirm the results of critical transactions, verify the correctness of your data, ultimately ensuring that your business is served well by your IT.

• What if you could verify the correctness of the business data deeper than just the Web interface?
• What if you could validate the results of your business rules without having to risk the real production data?
• What if you could detect any change in input parameters, like tax rates or discounts, and validate the resulting numbers against your control values?

In other words, it’s about sales orders, taxes, compliance, inventory availability, budget allocations… and anything else that makes your business so vulnerable to human and computer mistakes.

Your development organization is responsible for delivering new functionality to meet your on-line business needs. The ability to meet the needs of your on-line business translates directly into your bottom line.